The AccorHotels Arena has been renovated and made more accessible to people with disabilities and reduced mobility. Everyone can now use our new main entrance: the Grand Hall. It's on the ground level with an elevator giving access to the auditorium for all Gradin, Balcon or Corbeille ticketholders.
You can find more information about the parking here
Exceptional cases: Depending on the event's layout, you may have an Orchestra ticket (floor standing)or for the Pit. In this case, you can only access the auditorium by the Esplanade entrance at 8 Boulevard de Bercy, opposite the Ministry of the Economy, Finance and Industry. Please let us know.
Booking accessible seats (only for persons in wheelchair):
To buy tickets, call our dedicated service at (+33)18.104.22.168.68 with details on your needs and your time of arrival, so we can book the most suitable seats for you and welcome you accordingly.
The PMR car park entrance is at the Esplanade entrance (access number 1 on the plan)
Important: Remember that your personal assistant must have a ticket too!
If you're disabled or with reduced mobility, email us at firstname.lastname@example.org with details of your needs and/or your seat numbers so that we can assist you in the most suitable way
- You bought a Pit ticket but you have had an accident that prevents you standing for long periods
- You are visually impaired, with or without a guide dog
- You are on crutches
- You are a pregnant woman
- You need respiratory assistance or any other medicine (asthma, diabetes, etc.)
Important: There's no allocated car park for non-wheelchair users. But you can book a spot at the parking inside the AccorHotels Arena. It is necessary to book in advance.