You can access the venue up to ten minutes before the event ends, unless otherwise indicated by the security and reception teams on site.
However, we cannot hold your seat(s) after the show starts.
Venue doors usually open 2 hours before the beginning of a concert and 1h30 before a sporting event.
Parking tickets are only available via online booking click here
For individuals with reduced mobility, especially in wheelchair, click here
The car park is open when the Arena doors are opened to the public, and up to 1 hour after the show.
The height of vehicles at the entrance must not exceed 1.90m
We advise you to anticipate your arrival and book your parking near the Arena if there are no more availability at the Arena.
Access through the Pit & Orchestra entrance, on the Parc de Bercy side of the venue.
Click here to see the entrances to the venue.
Pushchairs aren't allowed into the venue and must be placed in the deposit facilities. We don't recommend that you bring children under the age of three due to the high volume levels. However, they're allowed into the AccorHotels Arena with written permission from their parent or guardian.
Young children are welcome to attend some shows or sporting events. They must have a ticket.
The AccorHotels Arena's management reserves the right not to admit children under the age of sixteen who aren't accompanied by an adult and don't have written permission from their parent or guardian.
The AccorHotels Arena doesn't have a cloakroom. The free deposit facilities are located at the main entrance and the pit entrance.
They are free and only accept items that aren't allowed inside the venue. A countermark will be given for each deposit. You can get back your items 30 minutes after the end of the show at the latest.
You can see the list of prohibited items by clicking here.
Motorcycle helmets must be left in the (free) luggage checkroom before you go to your seat. Our stewards will tell you where to find it.
The AccorHotels Arena has a wide range of food services for all budgets, from the gourmet bistro to fast-food, such as : burgers, Asian specialties, fresh sandwiches, etc. You can find more information on the Food & Drink section.
For that reason, we don't allow food bought outside the Arena except homemade sandwiches.
Golden pit can sometimes be sold and guarantees visitors to be as close as possible to the artist in a defined area.
You can buy these tickets on our website when they are available. Your access is guaranteed until the beginning of the show.