If you have lost or forgotten an item inside the Arena, please let our reception staff know our at the Main Entrance Hall or Pit Entrance, depending on your location.
You can also write to us at the following address describing the lost object, we will feedback as soon as possible: firstname.lastname@example.org
Do you wish to organize an event at AccorHotels Arena? Please contact us via email@example.com
Except with the event promoter's permission, anything that might block the audience's view or present a risk to the safety of visitors, artists or athletes may be confiscated at the entrance to the venue. See the list of prohibited items in the Arena's Rules and Regulations.
In some cases, the event promoter has its own Rules and Regulations. Everyone is required to follow them.
It is prohibited to camp or sleep around the Arena.
You can check here hotel availability close to the AccorHotels Arena.
Currently, tours of the AccorHotels Arena can only be taken during special occasions.
There aren't any seats set aside for pregnant women: where you're sat depends on the ticket that you bought.
Your seat in the AccorHotels Arena:
- In the Pit: to avoid the crowds waiting outside the Pit entrance, we can give you access through the Esplanade entrance at 8 Boulevard de Bercy.
- If you're in the Gradin, Balcon or Corbeille sections, please let our stewards know and they will help you access your seat when the doors open.
No replacement will be possible.
In all cases, our security team will ask women who aren't obviously pregnant to show a medical certificate.