To download the internal regulations: click here
In accordance with french legislation for places opened to the public, It is strictly forbidden to bring inside the AccorHotels Arena any bulky or dangerous objects for yourself or others.
All those objects must stay at the deposit facilities (2€ per item).
Download the list of objects prohibited inside the AccorHotels Arena: click here
It is strictly prohibited to film in the AccorHotels Arena. Camcorders and video cameras aren't allowed.
However, in order for you to take home a souvenir of your visit at AccorHotels Arena, we tolerate compact, bridge and small disposable cameras with no flash. Reflex cameras with interchangeable lenses are considered as professional cameras and so are strictly prohibited.
In some cases, the event promoter doesn't allow any cameras. In this specific case, deposit facilities will be provided to store your cameras securely during the show.
Anyone who breaks these rules will be asked to leave the venue.
The AccorHotels Arena can't allow suitcases or any travelling bags into the deposit facilities or in the venue.
Handbags and shoulder bags less than or equal to 10 liters may be accepted after palpation and verification, but may not be left in the deposit facilities.
However, backpacks are not allowed in the concert hall, whatever their volume, and have to be stored in the luggage checkroom, subject to modifications imposed by the organizer.
You can bring your insulin if it's in a portable container. You may be asked to show a medical certificate.
Of course, we accept guide dogs. Please email contact@accorhotelsarena.com to facilitate your access to the venue.
Pushchairs aren't allowed into the venue and must be placed in the deposit facilities. We don't recommend that you bring children under the age of three due to the high volume levels. However, they're allowed into the AccorHotels Arena with written permission from their parent or guardian.
Young children are welcome to attend some shows or sporting events. They must have a ticket.
The AccorHotels Arena's management reserves the right not to admit children under the age of sixteen who aren't accompanied by an adult and don't have written permission from their parent or guardian.
Motorcycle helmets must be left in the luggage checkroom (2€ per item) before you go to your seat. Our stewards will tell you where to find it.
The AccorHotels Arena has a wide range of food services for all budgets, from the gourmet bistro to fast-food, such as : burgers, Asian specialties, fresh sandwiches, etc. You can find more information on the Food & Drink section.
For that reason, we don't allow food bought outside the Arena except homemade sandwiches.