Our security to all, your tranquility, our priority!
In the current context, the main priority of AccorHotels Arena is to keep all its guests safe by looking after the quality of the reception.
Thanks to the long time partnership Arena has with the Prefecture de Police, the support of the city of Paris and the support of all the private security providers, Arena received from the public authorities the certification label of « SECURI-SITE ».
You will find below the protective measures of the facility and all the safety measures for the public during events.
We hope to welcome you soon.
AccorHotels Arena’s team
Enjoy your event faster in complete safety
Checkpoints are there before and during your entrance to AccorHotels Arena. To save some time and make your passing easier, please be aware of the different steps.
All the guests of AccorHotels Arena are invited to appear to the checkpoints:
- without backpack (all sizes)
- without suitcases
- without a bag up to 10 liters
! BE ATTENTIVE TO ALL THE INSTRUCTIONS DELIVERED BY OUR CUSTOMER SERVICE AND SAFETY AGENTS !
1/ Localize my entrance around AccorHotels Arena
According to your placement in the auditorium, you have been assigned a specific entrance: « Grand Hall », « Fosse & Orchestre » or « Loges et Salons »
A first checkpoint to pre-filter (control of bags, palpations) will be made in front of each entrance.
2/ Passing the security gates
To save you some time and be safe, AccordHotels Arena is the first Arena to set up security gates at each entrances of the facility.
To make your passing easier through security gates, please put into the basket:
People who has implanted medical devices (such as pacemaker) can follow the inspection procedure. However, this is not the case for pregnant women. Another access is dedicated.
3/ Scan your tickets
Present your entrance ticket or your e-ticket previously printed to our agents. Please raise the light on your smartphone to allow the reading of your tickets.
4/ Access the gate
Different doors named by letters, as it’s mentioned below, give you access to your seat row. Please go to the door mentioned on tickets.