SAFETY AND PROTOCOL AT THE ACCORHOTELS ARENA
We want to inform that we are working with the police headquarters to establish the most suitable device each event days.
In the present context, the AccorHotels Arena’s first priority is to ensure the safety of all its visitors, while ensuring the quality of their welcome experience.
The long-standing partnership established by the Arena with the Prefecture de Police with the support of the City of Paris and its private security providers, enabled it to receive the "SECURI-SITE" label from public authorities.
You will find below the building's protection and safety of persons in force during the events.
We hope to see you soon,
The Arena team
Event Day building and guest safety and security protocol :
1/ Three access points to the building shall be used:
- two for general public (the first at the corner of Boulevard de Bercy and Rue de Bercy for guests with tickets in the stands; and the second at the Pit or sitting Pit for guests with floor tickets);
- and one for “VIP” customers accessing the arena’s suites and/or Premium areas (at 12 boulevard de Bercy);
The three secured points of access for the general public permit the creation of a "Neutral Zone" corresponding largely to the demise granted to the arena in the concession. This Neutral Zone therefore closes the concession demise to the general public.
2/ Each of these three public access points to the Arena (two for general public and one for VIP) shall be secured from the outside by the presence of armed police on the streets ;
3/ Canine patrols and handlers shall permanently patrol the approach to the arena demise and the Neutral Zone ;
4/ Any person wishing to access the Arena by either of the three public accesses hereby agrees to a body search by Arena security personnel at the entrance to the Neutral Zone (in the case that such agreement is withheld, access to the Arena shall be denied) ;
5/ A second safety check may be carried out at the Arena doors inside the Neutral Zone, before pemitting access to the Arena itself, namely the GRAND HALL entrance, FOSSE & ORCHESTRE and the VIP Entrance LOGES & SALONS, provided that anyone wishing to access the Arena must be in possession of a valid ticket for the event ;
6/ Access to the Arena with a backpack or other bag with a capacity greater than ten litres is prohibited ;
7/ The Arena shall be inspected before the doors are opened to the public by canine patrols trained to identify suspicious objects ;
8/ The premises of the Arena shall be monitored by a network of external and internal CCTV cameras, which shall be operated by a specialized team of DUS agents; images from these cameras shall be kept for thirty days.